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What we offer when traveling with we

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Frequent questions

It can be through our website www.viajerogo.com.mx, through our email info@viajerogo.com.mx or through our phone (whatsapp) (52) 442 109 3354

We offer airport transfer services, van rental with driver and tours departing from the cities of San Miguel de Allende and Querétaro.

There is no such time as anticipation, we suggest you do it at least 1 day before in order to offer you a better service.

The private transport service is one that is exclusively hired by a single client and is for one or more passengers, while the shared transport service is hired by different clients that go to the same destination.

The approximate waiting time for arrivals or departures is one hour.

He will be waiting in the arrivals hall of the airport with a sign indicating your name.

Do not worry, we always monitor flights in order to know if they are on time or delayed, however if due to extraordinary situations it is delayed too much there we will be waiting to provide you with the best service.

In case of cancellation or loss of flight we suggest you inform us as soon as possible to take the necessary measures.

In case of cancellation or loss of flight, you can use your balance in favor for future trips or services.

Contact us by any of our means to offer you a special rate.

If it is possible to travel with pets, however when this happens it must be on a private trip.

Our baggage policy is similar to that of airports, however if you travel with excess luggage, it is necessary not to communicate it to take the necessary measures.

All our vehicles have 24/7 insurance and monitoring for the safety of our customers, in addition to being properly regulated by the corresponding authorities.

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